Effective Date: March 3, 2026

Welcome to VMP Spares (www.vmpspares.com). This Privacy Policy is designed to comply with both the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the Turkish Law on the Protection of Personal Data (KVKK No. 6698).

1. Information We Collect We collect personal information that you provide to us directly or through automated means:

  • Identifiers: Name, email address, phone number, and physical billing/shipping addresses.
  • Payment Details: We use secure third-party payment processors (Visa, Mastercard). We do not store your full credit card numbers or CVV codes on our servers. All transactions are encrypted via SSL (Secure Sockets Layer).
  • Technical Data: IP address, browser type, and device information are collected for security and site optimization purposes.

2. How We Use Your Information Your data is processed for the following purposes:

  • To fulfill and manage orders, payments, and international shipping to Turkey, the USA, and globally.
  • To provide customer support and handle returns/exchanges.
  • To comply with legal obligations (tax, customs, and accounting).
  • Fraud Prevention: To detect and prevent unauthorized or fraudulent transactions.

3. Sharing of Information We do not sell, rent, or trade your personal information. We only share data with:

  • Logistics Partners: Such as DHL and FedEx for worldwide delivery.
  • Payment Gateways: To process secure transactions.
  • Legal Authorities: When required by Turkish or US law (e.g., for customs clearance or court orders).

4. International Data Transfers Since we operate in Turkey and serve customers in the USA, your personal information may be transferred across borders. We ensure that all transfers comply with necessary security standards and legal frameworks to protect your data.

5. Your Rights (KVKK, GDPR & CCPA) Regardless of your location, you have the right to:

  • Request access to the personal data we hold about you.
  • Request correction or deletion of your data.
  • Object to the processing of your data for marketing purposes.
  • (For Turkish Citizens): Exercising rights under KVKK Article 11.

6. Cookies and Tracking We use cookies to improve site functionality. You can manage cookie settings in your browser. Continued use of our site implies consent to our cookie usage.

7. Contact Information If you have questions about your privacy or wish to exercise your rights, please contact our Data Controller:

  • Legal Entity: VMP Mühendislik ve İş Makineleri San. Tic. Ltd. Şti.
  • Tax ID: [Buraya Vergi Numaranızı Ekleyin – Google Güveni İçin Önemli]
  • Email: [email protected]
  • Phone (TR): +90 510 221 08 67
  • Phone (US): +1 786 821 08 68
  • Address: Halil Rıfat Paşa Mahallesi Perpa Ticaret Merkezi A Blok Kat: 10-11 No: 1349 Şişli – ISTANBUL, TURKEY